FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Research&development and design.

1. Can you do OEM with customer’s logo?

YES

2. How long for start a new mold of product?

It need 60days for TO, and finish all production within 90 days.

Project

What kind of certificates we can provide?

UL, CE, RoHS, ISO

Production

1. What is the lead time?

20-30days.

2. Any MOQ for OEM production?

500. Our OEM MOQ is 500pcs.

Quality control

What’s the products pass rate? How to reach that?

Our products pass rate is over 99%. We have 22 years manufacturing experience, full line and process of quality control system to ensure goods quality.

Market and Brand

1. How to find us?

You can find us on Google, Alibaba, Made in China,Facebook, Linkedin social platform and website.

2. Do you have your own brand?

Yes, our TGK brand is a very well-known brand in China and around the world.

Contact Time

What’s your office open time?

9:00-18:30 Beijing time 9:00-18:30

Service

What’s your contact or complaint mailbox?

Tgk01@cntakgiko.cn

Company and team

1. How does TGK rank among heat gun tools field?

Our TGK brand leads the top of the heat gun tools industry.

2. Are you factory or trading company.

We are factory trading company.

3. What are the performance appraisals of the sales department?

Performance Metrics and Customer Satisfaction

4. How does your company keep your customer's information confidential?

We keep our clients' data strictly confidential

5. Does your company have product liability insurance?

We can take responsibility for Non-human problem products damage.

WANT TO WORK WITH US?